Across the world, IT professionals are taking Microsoft training courses that provide them with the skills they need to configure and manage Microsoft Lync systems. The unified communications (UC) platform is one of the most popular tech solutions on the market, making the implementation of Lync a top priority for businesses looking to get involved in the UC movement.
Quality UC solutions allow enterprises to integrate various communications services into a single interface. From instant messaging to email, a number of channels can be connected with the right UC software such as Lync.
One UC technology that is seeing widespread adoption in the corporate sector is VoIP. The Internet-based service is becoming a popular communications tool because it is cost-effective and comes with features traditional telephony lines do not include, such as Find Me Follow Me, which forwards calls to a remote worker's mobile device.
In order to make for a more dynamic UC setup, many companies are making the switch to SIP trunking. According to TechTarget, SIP trunking replaces standard telephone trunks with the Internet, making it possible for VoIP users to contact landlines and mobile phones across the globe.
A recent report from Infonetics showed that the market for SIP trunking is growing at an incredible rate. The source indicated that the global SIP trunking industry spiked 23 percent during the first half of 2013. A large portion of that increase has been a result of robust adoption rates in the North American market.
"Residential VoIP services make up the majority of revenue, but growth is being fueled by business services as SIP trunking and cloud unified communications continue to expand and find broader adoption with enterprises of all sizes," said Diane Myers, a principal analyst for Infonetics.
SIP for Lync
According to an Avoxi blog post, many enterprises are starting to introduce SIP trunking into their Lync configurations. The source stated that the emerging trend is due to SIP trunking offering a more cost-effective VoIP solution that provides reliable service.
However, Avoxi stated that it's important to find the right SIP trunking provider before enabling the technology on Lync. A quality SIP service will include around the clock tech support and disaster recovery plans. Companies that do not offer such services should be avoided.
With the right Microsoft certification courses, IT professionals can obtain the skills they need to manage a dynamic Lync setup that takes advantage of SIP trunking for VoIP. Because the technology is becoming more popular, IT leaders should consider making VoIP-related training investments for employees.